Support
Write to support@szekelykaroly.org. I read every message and usually answer within two working days. It helps to include your macOS version and what you were doing when the problem appeared.
Common questions
Where is the app? There's no Dock icon.
MenuBento lives in the menu bar. Click the icon made of four small tiles at the top right of the screen. If the menu bar is crowded, the icon may be hidden behind the notch; quit another menu-bar app or use a wider display to bring it back.
Snap, Switch or pasting does nothing.
These need Accessibility access. Open System Settings › Privacy & Security › Accessibility and turn MenuBento on. If it is already on and still not working, turn it off and on again, then reopen the app.
Grab says it can't read the screen.
Grab needs Screen Recording access. Open System Settings › Privacy & Security › Screen & System Audio Recording, turn MenuBento on and reopen the app.
A shortcut doesn't work or clashes with another app.
Open MenuBento › Settings, pick the tool and record a different shortcut. The cheat sheet in the app lists every shortcut in one place.
A window won't snap to the size I asked for.
Some apps set a minimum window size or refuse to be resized. MenuBento lists the windows that refused in Settings › Snap.
I bought Pro but it isn't unlocked.
Open the Pro screen in MenuBento and choose Restore Purchases. Make sure the Mac is signed in to the Apple Account that made the purchase.
How do I cancel the subscription or get a refund?
Cancel in your App Store account settings at apps.apple.com/account/subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.
How do I remove my data?
Clear the clipboard history in Settings › Clips. Deleting the app removes everything stored on the Mac. Data synced to iCloud can be removed in System Settings › your name › iCloud › Manage.